Complaint Management System using PHP

in this article, you can learn the online complaint management system using PHP. This system is very helpful to manage complaints. For any company that needs to improve the services need customer feedback or solve the complaints of customers.

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Language Used: PHP

Database: My SQL

User Interface Design         :  HTML, AJAX,JQUERY,JAVASCRIPT

Web Browser: Mozilla, Google Chrome, etc.

Software: XAMPP/wamp Server

Modules in the online complaint management system using PHP

  • Admin
  • Users


  • create a category
  • manage category
  • create Subcategory
  • manage Subcategory
  • create state
  • manage the state
  • update remark on complaints
  • Manage users
  • check user logs
  • change password
  • Logout


  • User Registration
  • User forgot Password
  • lodge complaint
  • Complaint History
  • Profile Management
  • Change Password
  • Dashboard
  • Logout

How to run the Complaint Management System using PHP

1. Download the zip file
2. Extract the file and copy the complaint folder
3. Paste inside root directory(for xampp xampp/htdocs, for wamp wamp/www, for lamp var/www/HTML)
4. Open PHPMyAdmin (http://localhost/phpmyadmin)
5. Create a database with name cms
6. Import cms.sql file(given inside the zip package)
7.Run the script http://localhost/cms (frontend)

Admin Detail

Username: admin
Password: Test @123

User Detail

Password: deepak

Download the Source Code




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